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Job details

> French Speaking Customer Support, Frankfurt

June 15  
company: Expanding Direct Marketing Firm

Our client, an expanding European direct marketing firm, in Frankfurt, are urgently searching for an additional team player to join the 8-strong team of full- time

 

Customer support agents

 

With primarily excellent French skills, along with good English and German skills, you will ideally have proven exposure to direct marketing skills in the Luxury items sector along with relevant professional experience in the customer service/processing departments. With the French skills this customer support agent can cater for the expansion that is currently coming into fruition.

 

Responsibilities

 

  • 1st Level Support of sales partners by telephone consultation
  • Commercial processing of orders
  • Administrative activities along with ability to translate from German to English

 

Your Profile

 

  • Several years’ professional experience within the commercial sector (Sales, call center, Customer support)
  • Motivated to support high sales and be used to working is such an environment
  • ‘Hands on’ approach whilst using your own initiative
  • Communicative but calm telephone manner with the ability to handle ‘difficult customers’ when needed
  • Team player
  • Flexibility and willing to help team to achieve excellent standards

 

Language Skills

 

  • Native or near native French
  • Must have Good English and German (Written and Spoken)
  • Further foreign languages an advantage

Salary

Salary according to experience  

 

Deadline

Until position filled

 

Additional information

 

Important: Only candidates with a valid Work permit for Germany need apply

Supporting documentation, certificates and references requested on a successful application.

CANDIDATE RESPONSE POLICY – please read

Due to the enormous number of candidates we receive each week, it is impossible to give each candidate a personal response concerning their application. For this reason, we only contact candidates if they are selected (for interview). Please be assured however, that ALL CV’s received by EnglishLanguageJobs are studied in detail by our Recruitment Consultants and according to profession, kept on file for future opportunities.

Please feel free to contact one of our Recruitment Consultants if you have any questions.

 

 

 

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